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Overcoming regulatory and reputational hurdles in fintech
Commercial Diplomacy
On the Phone

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The challenge


A U.S.-based, pan-African tech company was facing regulatory and legal roadblocks in several markets as well as widespread negative media coverage. KRL was hired to help overcome these regulatory impasses while also improving the company’s public profile and building its relationship with the U.S. government and other stakeholders.

The KRL approach

KRL was able to reopen blocked lines of communication and ultimately resolve the issue in the company’s favor. This resolution permitted the company to resume and expand commercial operations in several markets. KRL was able to counter many of the negative stories in the media and restore confidence in the company with some of its most important stakeholders, including international investors.


KRL was also able to  identify synergies between the company’s objectives and the policy goals of the U.S. Government in developing the African tech sector. The company is now a trusted partner of the U.S. government and has been featured at major public platforms in the U.S. and on the continent.

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